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Gorilla Winch 100% Satisfaction Guarantee, Price Guarantee, Limited Lifetime Product Guarantee

Read and buy with confidence our guarantees for every ATV and Recovery Winch.

100% Shopping Satisfaction Guarantee

All of our products pass a rigorous inspection before shipment to insure that they are completely functional and free of any damage.  If the product is damaged in shipment or is not in working order for some reason upon delivery, we will make it right. ALL product are guaranteed to arrive in new working condition. If you have a problem that falls within the guarantee, we will replace it! No need to return anything to us for evaluation or review.

Price Guarantee

Gorilla Winches meet or exceed the performance specifications of the major comparable brands. Review the side by side specification comparison and prices for all Gorilla Winch models. If you find a internet (.com) retailer selling product with the same specifications and guarantee in new factory boxed condition at a lower price (including shipping), let us know. We will match the price.

Limited Lifetime No Hassle Guarantee (only for XT and Pro Series Winches sold on this site)

ATV Winches

Gorilla guarantees to the original purchaser that (1) the mechanical components of a Gorilla ATV winch will be free of defects in material and workmanship for the lifetime of the winch and (2) the electrical components will be free of defects in material and workmanship for a period of one and a half (1.5) years from the original purchase date.  This guarantee does not cover the cable or exterior finish of the winch.

The guarantee applies only to the original purchaser of the winch. To obtain service under this guarantee, you must provide Gorilla with purchase information including date and purchaser name and address and pay for shipping from Gorilla for the replacement part.

The guarantee does not cover the cost of labor or transportation charges in the replacement or installation of defective parts. The warranty does not apply to those products or parts of products that have been altered from their original configuration.

Warranty does not apply to those products that have been misused or improperly installed.

Gorilla shall not be responsible or liable for any indirect or consequential damages. These consequential damages may include, but are not limited to, lost profits or loss of use and down time.

Gorilla reserves the right to change the Product design without notice. Gorilla reserves the right to replace the part with a newer design part of the same function.

COMPARE THE BEST GUARANTEE/WARRANTY IN THE BUSINESS FOR ATV WINCHES!

  GORILLA Warn
Lifetime guarantee on mechanical components Yes Yes
Hassle free "NO QUESTIONS ASKED" mechanical component replacement Yes No
One and a half (1.5) years guarantee on electrical components Yes No
Hassle free "NO QUESTIONS ASKED" electrical component replacement Yes No

ATV Accessories

The mount plates, and all other accessories are guaranteed to arrive in new condition and free of manufacturing defects.

Recovery Winches

Gorilla guarantees to the original purchaser that the mechanical components and the electrical components of a Gorilla Recovery winch will be free of defects in material and workmanship for six (6)months from the original purchase date.  This guarantee does not cover the cable or exterior finish of the winch.

The guarantee applies only to the original purchaser of the winch. To obtain service under this guarantee, you must provide Gorilla with purchase information including date and purchaser name and address and pay for shipping from Gorilla for the replacement part.

The guarantee does not cover the cost of labor or transportation charges in the replacement or installation of defective parts. The warranty does not apply to those products or parts of products that have been altered from their original configuration.

Warranty does not apply to those products that have been misused or improperly installed.

Gorilla shall not be responsible or liable for any indirect or consequential damages. These consequential damages may include, but are not limited to, lost profits or loss of use and down time.

Gorilla reserves the right to change the Product design without notice. Gorilla reserves the right to replace the part with a newer design part of the same function.

 

 

By purchasing a Gorilla Product, you have acknowledged that you have read and agree with our "Terms of Use".

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