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What is the difference between the
XT Series and the Pro Series Winch?
Can I make a pick up at the
warehouse to save on shipping?
Can I pay with a money order?
How do I know my item has shipped?
Roller Fairlad
plate or ATV specific plate?
Can
these winches hold hoisted weight?
Are the winches labeled ‘Waterproof’
really a waterproof winch?
How much to ship to Canada?
Do you ship overseas?
Can you ship my product overnight,
2day or have delivered on a
Saturday?
What is the difference between the
XT Series and the Pro Series Winch?
The XT series ATV winches have a
45ft cable. The PRO Series ATV
Winches have a 35ft cable. The
difference in price is the cost of
the longer cable.
Can I make a pick up at the
warehouse to save on shipping?
We don’t have a storefront-just a
warehouse. So we are unable to sell
products other than on-line.
Can I pay with a money order?
We prefer payments be made online
with a credit card. If you don’t
have a credit card you can send a
money order. Please make payable to
Gorilla Winches and mail to:
Gorilla Winches
9909
South Shore Drive
#140
Plymouth, MN 55441
Please include the item # of the
product and/or model #s of the items
you wish to purchase.
How do I know my item has shipped?
Thanks for the purchase! You will
receive an email from UPS with the
tracking number and the delivery
ETA. The email will be sent to the
email address you provided at time
of check out / payment. Please
watch for the emails as they
sometimes end up in ‘spam’ inboxes.
You can also check on the shipping
status by visiting the
FREE Shipping
page.
Roller Fairlad
plate or ATV specific plate?
All of our ATV winches come with a
roller fairlead plate. If you order
a mount that is designed
specifically for your ATV, you
should have no problem mounting it.
Can
these winches hold hoisted weight?
Our winches are not supposed to be
used as a hoist because they are
made with dynamic brakes vs. a
mechanical brake. A dynamic brake
uses the gears in the winch to
provide resistance acting as a
brake. But if there is enough force
on the winch cable, the line can
still "bleed" or be pulled out,
which is why. A mechanical brake is
a physical brake that locks the
spool into place so there is no line
bleed.
Are the winches labeled ‘Waterproof’
really a waterproof winch?
Yes, the motor is waterproof. Please
keep in mind that the cable is NOT
waterproof and will more than likely
rust with extended exposure to water
if not properly maintained.
How much to ship to Canada?
I’m sorry, but we are not shipping
to Canada at this time.
Do you ship overseas?
I’m sorry, but we are not shipping
overseas at this time.
Can you ship my product overnight,
2day or have delivered on a
Saturday?
Thanks for the interest. In order to
place an expedited shipping order
you must call our customer service
line. The phone # is 612-741-2048
Monday-Friday 9 am-2pm CST. We will
then give you a specialized shipping
quote for the service you request.
Once the order is place, your items
will be shipped the following
business day. I’m sorry but we do
not process payments and ship items
on the same day. |
